Gartner predicts that by 2020, 85% of customer interactions will be managed by computers. Customers now have all the information they need within reach and can easily compare price, quality and service, so how can brands stand out from their competitors and reach their potential customers? From using chatbots to using AI to predicting behaviour and buying patterns, to recommendations and personalisation. It can be said that AI will enable the fourth industrial revolution. But it all starts and ends with the developers using this technology. Join Future Tech and get ahead of the curve.
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